Lake and Pond Solutions, LLC Customer Service

Shipping & Delivery
Shipping and delivery vendors will be at the discretion of Lake and Pond Solutions LLC.  Typically, anything shipped outside the state of Wisconsin or Illinois will be via UPS.  We make every effort to provide accurate shipping quotes but will use the least expensive option where appropriate.  We reserve the right to alter shipping costs and will notify you before a billing change would occur.

Privacy & Security
Lake and Pond Solutions LLC will not sell your information to any third party.  Information on this site is used for our business purposes only.

Returns & Replacements
Returns must be pre-authorized and may be subject to restocking fees.  Please contact us at

Payment, Pricing & Promotions
Credit cards will be processed upon fulfillment of the order.

Viewing Orders
You will receive email updates of your order through completion.  To obtain further information regarding the status of an order, you may log into our store or contact us at